top of page

Privacy Policy

Last Updated: January 26, 2026

 

At Heartland Wellness Collaborative, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website and services.

1. Information We Collect

We collect information that you voluntarily provide when you contact us or book a session by email. This may include:

  • Personal information (name, email, phone number, contact details)

  • Health or therapy-related information you choose to share

  • Basic technical data such as browser type and IP address

We do not sell, rent, or trade your personal information.

2. How We Use Your Information

Your information is used to:

  • Communicate about appointments and services

  • Provide virtual therapy securely and ethically

  • Maintain records as required by law and professional standards

  • Improve our website and client experience

3. Email Communication and Booking

All bookings and initial contact must be made via ramsey@heartlandwellnesscollaborative.com.
While we take reasonable measures to secure email communication, it is not fully encrypted. For sensitive matters, we may use secure telehealth or client-portal platforms.

4. Confidentiality and Record Keeping

Information shared in therapy sessions is confidential and protected under applicable privacy laws (such as HIPAA, if applicable). Exceptions occur only when:

  • Required by law (e.g., risk of harm to self or others, mandated reporting), or

  • You provide written consent to share information.

5. Cookies and Analytics

Our website may use cookies or analytics tools to understand visitor activity and improve performance. You can disable cookies in your browser settings.

6. Data Retention and Security

We retain client records as required by law and securely delete them after that period.
Reasonable safeguards are in place to protect your information; however, no system can guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your information

  • Request corrections or updates

  • Withdraw consent to certain uses of your data

8. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our website or services after changes indicates your acceptance of the revised policy.

9. Contact

For questions about this Privacy Policy, please contact:
Email: ramsey@heartlandwellnesscollaborative.com

bottom of page